© Stadt Celle

Accessibility Statement

General Information

The City of Celle is committed to making its website celle-tourismus.de accessible and user-friendly. The requirements for accessibility are defined in Directive (EU) 2016/2102, DIN EN 301 549, and the Niedersächsisches Behindertengleichstellungsgesetz (Lower Saxony Equal Opportunities for Persons with Disabilities Act – NBGG). This accessibility statement is required by Section 9b of the NBGG and applies to the website celle-tourismus.de.

Legal Basis

This accessibility statement is provided in accordance with Section 9b of the Niedersächsisches Behindertengleichstellungsgesetz (Lower Saxony Equal Opportunities for Persons with Disabilities Act – NBGG). The provisions of Directive (EU) 2016/2102 have been implemented in Lower Saxony through the NBGG.

Current Situation

This website was created with the TYPO3 content management system and is continuously monitored and improved.

Accessible Features

The following accessible features are available on this website:

  • Semantically correct HTML structure with appropriate heading hierarchies
  • Meaningful alt texts for images and graphical elements
  • High-contrast design and easily readable font sizes
  • Increase font/display size: Enlarging the page display with common browsers (for example, Firefox, Google Chrome, Microsoft Edge, Opera, and Apple Safari) is done on Windows with "CTRL" and "+" and on Apple with "cmd" and "+".
  • Decrease font/display size: Reducing the page display with common browsers (for example, Firefox, Google Chrome, Microsoft Edge, Opera, and Apple Safari) is done on Windows with "CTRL" and "-" and on Apple with "cmd" and "-".
  • Website navigability with keyboard
  • Full functionality without mouse/touchpad possible
  • Responsive design for different devices and screen sizes

Known Limitations

The following content or features are currently only partially accessible:

  • PDF documents: Most PDF files on this website currently do not fully meet the accessibility requirements (WCAG 2.1 AA standard). They may present barriers for people with disabilities, especially for:
    • Screen reader users
    • People with visual impairments
    • People with motor disabilities

      Measures for improvement:
      We are working to gradually convert existing PDF files into an accessible format or to provide these contents alternatively in HTML format. For new documents, we ensure they are already created to be accessible.
       
  • Use of map services on the website
    Justification:
    A cartographic representation is a helpful and very useful addition to information. Cartography is inherently a pictorial representation, which cannot therefore comply with accessibility requirements.
     
  • Booking widget (booking system): The booking widget on the booking page currently does not fully meet accessibility requirements. It may present barriers for screen reader users, people with motor disabilities, visual impairments, or cognitive limitations.

    Measures for improvement:
    • Communication with the widget provider to improve accessibility
    • Alternative booking by phone (+49 5141 12 4444) or email (tourismus@celle.de)
    • Regular accessibility checks

Compliance with Standards

This website is largely compliant with Directive (EU) 2016/2102, the WCAG 2.1 Level AA standard, and the requirements of Section 9b of the Niedersächsisches Behindertengleichstellungsgesetz (Lower Saxony Equal Opportunities for Persons with Disabilities Act – NBGG). Due to the points listed under "Known Limitations," partial compliance is achieved.

Contact and Feedback

If you encounter barriers when using this website or believe that certain content is not accessible, please contact us:

City of Celle
Tourism and City Marketing

Postal Address:
City of Celle
Am Französischen Garten 1
29221 Celle

Email: web@celle.de

We will address your concerns promptly and inform you about possible solutions.

Dispute Resolution Procedure

If the responses from the aforementioned contact option are unsatisfactory, you can submit an application for the initiation of a conciliation procedure to the arbitration board established at the Commissioner for People with Disabilities in Lower Saxony, as per the Niedersächsisches Behindertengleichstellungsgesetz (Lower Saxony Equal Opportunities for Persons with Disabilities Act – NBGG). The arbitration board under Section 9d of the NBGG is tasked with resolving disputes between people with disabilities and public authorities in Lower Saxony concerning IT accessibility. The conciliation procedure is free of charge and there is no need to hire legal counsel.Die wichtigsten Details dazu:

You can contact the arbitration board directly at:

Email: schlichtungsstelle@ms.niedersachsen.de
Telephone: +49 511 1204010

Date of this declaration

This declaration was created on 04/11/2025 and last updated on 12/11/2025.